On March 2, 2016, we posted some key takeaways from our 6th Annual Consumer Products & Retail Summit held on February 25, 2016, and are following up with a series of posts to provide more detail on our top tips from the presentation Product Liability: Practical Strategies for Managing Consumer Complaints.
Tip #1: Developing a complaint management and response protocol can offer advantages such as building up one’s brand and generating good will with customers, suppliers and regulators alike.
Experience has taught us that many consumer complaints do not signal a material issue. As a result, dealing with them can … Continue Reading
McCarthy Tétrault’s multidisciplinary Consumer Products and Retail Group is hosting our sixth annual national McCarthy Tétrault Consumer Products & Retail Summit, which will provide practical tips to address timely issues facing retailers and consumer facing businesses today.
Richter Advisory Group Inc. will discuss key trends and lessons learned from recent restructurings in the retail sector.
This will be followed by our panels of experts who will discuss the following topics:
… Continue Reading
- Real estate issues, including the impact of e-commerce on “bricks and mortar” and leasing strategies;
- Recent developments in competition law, including compliance policies, the display of prices and current priorities
In recent years, a number of retailers have been sued for patent infringement based on their distribution of allegedly infringing products. While there are no recent cases in which a retailer has been found liable for patent infringement on this basis, the upswing in this trend serves as a reminder to retailers of their potential exposure to claims of patent infringement with respect to the products they carry.
A patentee has a claim against a retailer distributing goods that infringe its patent, notwithstanding that the retailer did not design or manufacture the allegedly infringing goods. In valuing its … Continue Reading